# Process Partner Requests

You may receive requests from partners, such as *Asset*, *Custom Creative*, *Email Drop*, or *Tracking Value*, to help promote your program. You have full control over approving, rejecting, or completing these requests.

1. From the left navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Content → Requests**.
2. Use the top filter bar to view a specific request type (e.g., **Asset**).

   | Filter           | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
   | ---------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | Status           | <p>Select an <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-9fd92d4378edf839f6a1f6fc0beaa1660b3892b5%2F69842c54f03332c1e2eed608d72b25ad10248384a914164a7255a1e94dc76ee2.svg?alt=media" alt=""> <strong>\[Unchecked box]</strong> to filter by the <strong>Status</strong> of the request:</p><p>• <strong>Open</strong>: Requests that have yet to be marked <em>Rejected</em> or <em>Approved</em>.</p><p>• <strong>Approved</strong>: Requests that you have responded to and marked as <em>Approved</em>.</p><p>• <strong>Completed</strong>: Requests you can add a final response to before closing them out as <em>Completed</em>.</p><p>• <strong>Rejected</strong>: Requests that were marked as <em>Rejected</em>.</p> |
   | Partner name, ID | Select the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-9fd92d4378edf839f6a1f6fc0beaa1660b3892b5%2F69842c54f03332c1e2eed608d72b25ad10248384a914164a7255a1e94dc76ee2.svg?alt=media) **\[Unchecked box]** to filter by partner name and ID.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
   | Request Type     | <p><strong>Filter by Request Type</strong></p><p>• Asset</p><p>• Custom Creative</p><p>• Email Drop</p><p>• Tracking Value</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

#### Process a Request

Action your partner requests based on following based on their **Status** and the action you want to take (e.g., *Approve*, *Reject Request*, *Complete* or *View*).

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-86ac3eb5271cde63d43e2f7ee10f1266cecbfd17%2F13981037af8691c43baa4991bf24a52b422d389c23538478631c52f40e4a195b.jpg?alt=media" alt=""><figcaption></figcaption></figure></div>

{% tabs %}
{% tab title="Open" %}

1. Hover over the *Open* request you want to begin processing and select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** → **Process**.
2. In the *Response* section, add **Comments** for the partner for context of your decision to *Approve* or *Reject* their request.
3. Select **Reject Request** or **Approve**.
   {% endtab %}

{% tab title="Approved" %}

1. Hover over the request you *Approved* and select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** → **Complete**.
2. Enter the request's **Ad ID** or select **Add new ad**.
3. Optionally,enter **Final Comments**.
4. Select **Complete Request**.
   {% endtab %}

{% tab title="Completed" %}
Hover over the request you *Completed* and select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** → **View** and view details of the request.
{% endtab %}

{% tab title="Rejected" %}
Hover over the request you *Rejected* and select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** → **View** and view details of the request.
{% endtab %}
{% endtabs %}
