Process Partner Requests
You may receive requests from partners, such as Asset, Custom Creative, Email Drop, or Tracking Value, to help promote your program. You have full control over approving, rejecting, or completing these requests.
From the left navigation menu, select
[Engage] → Content → Requests.Use the top filter bar to view a specific request type (e.g., Asset).
FilterDescriptionStatus
Select an
[Unchecked box] to filter by the Status of the request:• Open: Requests that have yet to be marked Rejected or Approved.
• Approved: Requests that you have responded to and marked as Approved.
• Completed: Requests you can add a final response to before closing them out as Completed.
• Rejected: Requests that were marked as Rejected.
Partner name, ID
Select the
[Unchecked box] to filter by partner name and ID.Request Type
Filter by Request Type
• Asset
• Custom Creative
• Email Drop
• Tracking Value
Process a Request
Action your partner requests based on following based on their Status and the action you want to take (e.g., Approve, Reject Request, Complete or View).
Hover over the Open request you want to begin processing and select
[More] → Process.In the Response section, add Comments for the partner for context of your decision to Approve or Reject their request.
Select Reject Request or Approve.
Hover over the request you Approved and select
[More] → Complete.Enter the request's Ad ID or select Add new ad.
Optionally,enter Final Comments.
Select Complete Request.
Hover over the request you Completed and select [More] → View and view details of the request.
Hover over the request you Rejected and select [More] → View and view details of the request.
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