# Approve, Reverse, & Modify Pending Payouts for Actions
Actions can be approved, reversed, or modified before they lock, making it easy for you to adjust partner payouts accordingly.
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**Important**: Refer to [Filter & Download Pending Payouts List](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/filter-and-download-pending-payouts-list) before continuing with this article.
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Approve actions
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**Note:** Actions will automatically lock based on your contract terms, so you typically won't need to approve actions.
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1. Navigate to  **\[Engage] → Transactions → Pending Payouts → Actions**.
* You will see a table containing all partner actions that are pending payout.
* You can use the icons at the top-right of the page to  [pin](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/report-management/pin-a-report),  **schedule**,  **download** (in PDF, Excel, or CSV format), or  **export** the report (via API).
2. Hover over an action you want to approve, then select  **\[More]** → **Approve**.
3. The action will be approved for locking.
Modify actions
1. Navigate to  **\[Engage] → Transactions → Pending Payouts → Actions**.
* You will see a table containing all partner actions that are pending payout.
2. **Double-click** on one of the table entries or select  **\[Expand]** to view additional details about an action.
3. Select **Modify** to load the *Modify Item Details* page.
4. Under *Item Details*, select **Reject item** to reverse the action or **Modify Sales Amount** to adjust the action details.
5. Select a **Reason for Modification/Rejection**.
6. Select **Modify** to save the modification.
Reverse actions
1. Navigate to  **\[Engage] → Transactions → Pending Payouts → Actions**.
* You will see a table containing all partner actions that are pending payout.
2. Hover over an action you want to reverse, then select  **\[More]** → **Reverse** and choose a reason from the options provided.
3. impact.com will complete the reversal.
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**Restore reversed actions:** To restore a reversed action to a valid pending state, select **Approve** in the *Actions* column to override the reversal. The action will return to the [*Pending Payouts: Actions*](https://app.impact.com/secure/advertiser/engage/actions/open/pending-actions-flow.ihtml) page, and will lock based on the contract terms established with the partner.
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If you have any orders you wish to have re-attributed, impact.com can correct attribution to ensure that orders not yet locked are still eligible for crediting with the use of re-processing. If you need assistance with re-processing or reattributing any orders, [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true&).
Automate returns processing
If you don’t want to process your reversals manually, there are a few ways to automate the process. You can set up an event type and specify your preferred option of automated returns processing.
To do so, follow these steps:
1. From the top navigation menu, select  **\[User Profile]** **→** **Settings**.
2. Under *Tracking*, select **Event Types**.
3. Hover your cursor over the event type for which you want to automate returns processing and select  **\[More]** → **View / Edit**.
4. Select  **\[Edit]** on the right-hand end of the **Returns Processing** row.
* For more information about the options here, see the *Returns processing options reference* below.
5. Select **Save**.
**Returns processing options reference**
| | |
| -------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Option** | **Description** |
| **Use system web service (API)** | Use impact.com's Web Services API to automate your batch reversals. [Learn more.](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/batch-process-reversals-via-api-web-services-overview) |
| **Upload file to system FTP server** | Use impact.com's FTP server to batch reversals. [Learn more.](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals) |
| **Pull file from your own FTP server** | Submit returns/modifications to your server and have impact.com retrieve your batch file for processing. impact.com retrieves batch files daily. You will need to provide your FTP login credentials. [Learn more.](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals) |
| **Email file to system SMTP server** | Select this option to send your file as an attachment to an email address unique to your campaign. [Learn more.](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals) |
| **Integrate with Salesforce** | You can integrate Salesforce with impact.com so that updating an item’s status in Salesforce will update the same item’s status in impact.com. [Learn more.](https://integrations.impact.com/impact-brand/docs/integrate-with-salesforce) |