> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/actions/view-a-list-of-reversed-actions.md). # View a List of Reversed Actions [Actions can be reversed or modified](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions.md) before they lock, so if an item is returned or an order is canceled, impact.com makes it easy to reverse or modify the order details to adjust the payout to the partner accordingly. #### Filter & download the reversed actions list 1. From the left navigation menu, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage]** → **Transactions** → **Pending Payouts** → [Reversed](https://app.impact.com/secure/advertiser/engage/actions/open/reversed-actions-flow.ihtml). 2. Below *Reversed Actions*, you can filter for the data you want to view. Select ![](/files/EoRxQpTxznjSCUW0j9AD) **\[Search]** when you have the filters in place that you want. * For more filters, select ![](/files/TqIitC28MzeV7g6Ua9im) **\[Add]** and select the additional filters that you want.
Base Filters | | | | ---------- | --------------------------------------------------------- | | **Filter** | **Description** | | Partner | Filter actions based on the partner who generated it. | | Event Type | Filter actions based on event type. | | OID | Filter actions based on the order ID (OID) of the action. | | Action ID | Filter actions based on the Action ID. |
Additional Filters See additional filters by selecting ![](/files/TqIitC28MzeV7g6Ua9im) **\[Add]**. | | | | --------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Filter | **Description** | | Shared ID | View the `SharedID` of the action, if applicable. | | Date Range | View actions over a specified date range. | | Promo Code | View the promo code used, if applicable. | | Reversal Reason |

View the reason for which the action was reversed.

The reversal reason System Reattributed Order may appear for two reasons:

1. You requested an action to be re-attributed before locking.

• impact.com can correct attribution to ensure that actions not yet locked are still eligible for crediting. If you need assistance with reattributing any actions, contact support.

2. impact.com actioned re-processing for data quality reasons.

• For example, you may have provided incomplete information to the system when the actions were submitted, and backfilled such information later.

|
**Download a list of reversed actions** 1. From the left navigation menu, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage]** → **Transactions** → **Pending Payouts** → [Reversed](https://app.impact.com/secure/advertiser/engage/actions/open/reversed-actions-flow.ihtml). 2. Scroll to the bottom of the list and select ![](/files/Um3eEGKmlT1Tt6z2hEQy) **\[Download]**. * The full list of reversed actions will download to your device in .csv format. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/actions/view-a-list-of-reversed-actions.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.