> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/actions/review-actions-that-are-outside-of-terms.md).

# Review Actions That Are Outside of Terms

When an action occurs that falls outside the established contract terms between a partner and your program, that action is considered outside of terms. Outside terms actions are automatically reversed, but can be modified for approval manually.

## Approve outside of terms actions

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Transactions**.
2. Select **Pending Payouts → Outside Terms**.
3. Under the *Actions* column, select **Approve**.
   * This will override the reversal.

### Approve outside of terms actions in bulk

You can select multiple actions on the *Outside Terms* page and select **Approve** at the top of the table, but you can't upload a file there. To approve many actions at once, submit a batch modifications file via File Transfer Protocol (FTP) or email instead. You can also approve actions via the [application programming interface (API)](/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/batch-process-reversals-via-api-web-services-overview.md).

1. Create a .CSV file with one row per action you want to approve. Use one of the following formats:

   Option 1: Use the Action ID

   | ActionID           | Amount | Reason   |
   | ------------------ | ------ | -------- |
   | 47438.6688.5831507 | 15.00  | APPROVED |

   Option 2: Use the OID and Event Type ID

   | ActionTrackerID | Oid                                     | Amount | Reason   |
   | --------------- | --------------------------------------- | ------ | -------- |
   | 68013           | ce125d17-ac88-53f3-b7c0-5f88a70a1afa\_1 | 15.00  | APPROVED |

   * *ActionTrackerID* is the [Event Type ID](/brand/what-would-you-like-to-learn-about/platform-features/event-types/how-do-i-find-my-event-type-ids.md) of the action.
   * *Amount* is the action's final amount.
   * *Reason* is `APPROVED`. Your program may require an approval disposition code. Set one up before approving actions. See [Manage Disposition Codes](/brand/what-would-you-like-to-learn-about/platform-features/tracking/set-up-tracking/manage-disposition-codes.md).&#x20;
2. Submit your file via FTP or email. See [Submit Batch Modifications & Reversals](/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals.md) for instructions.
   * For more on fields and reason codes, see [Batch Modifications & Reversals Reference](/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/batch-modifications-and-reversals-reference.md).

## Filter & download outside of terms actions

1. From the filter bar beneath the page title, select or input a base filter.
   * Optionally, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-3ca70a1ff22f0720bfb8c9e284c7d8178e3a547b%2Fb6a126b0775291b814c5a97f83039ef72ba42d6d02b0fe20f4790213ea01961e.svg?alt=media) **\[Add]** to add additional filters to the filter bar.
   * When selecting filters, make sure to select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-3c5971fb7b03a98375488e97a4317afd60621298%2Fd0fbb4c2c189cdc83bc0eb8e906fa3cb66818d0a9daa1491ea48042160714ed2.svg?alt=media) **\[Search]** for them to take effect.
   * See the references below for more details on each filter.

<details>

<summary>Base filters reference</summary>

| Filter     | Description                                               |
| ---------- | --------------------------------------------------------- |
| Partner    | Filter actions based on the partner who generated it.     |
| Event Type | Filter actions based on event type.                       |
| OID        | Filter actions based on the order ID (OID) of the action. |
| Action ID  | Filter actions based on the Action ID.                    |

</details>

<details>

<summary>Additional filters reference</summary>

| Filter          | Description                                           |
| --------------- | ----------------------------------------------------- |
| Date Range      | View actions over a specified date range.             |
| Shared ID       | View the `SharedID` of the action, if applicable.     |
| Promo Code      | View the promo code used, if applicable.              |
| Reversal Reason | View the reason why the action fell outside of terms. |

</details>

2. At the bottom of the page, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-06e12321258e7eb7ac63ef7e73640b29fcf2baad%2Fcff634f1183ca82d3b56ab55dd636140372687d8dbc6520872cdbe5010347326.svg?alt=media) **\[Download]** to download the list as a CSV file.


---

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