> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/contact-a-prospect.md).

# Contact a Prospect

<a href="https://pxa.impact.com/student/activity/3011223-how-to-contact-your-affiliate-partners-and-creators-on-impact-com?utm_source=help.impact.com&#x26;utm_medium=featured-link&#x26;utm_content=dis-250-8&#x26;utm_campaign=help-center" class="button primary">Take the PXA Course</a>

Once you’ve marked a potential partner as a [*Prospect*](/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/mark-potential-partners-as-prospects.md), you can message or email them within the impact.com platform. To email a joined partner, see [Email a Partner](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/emails/email-a-partner.md) instead.

{% hint style="success" icon="circle-info" %}
**How reaching out affects the funnel stage:** Sending a direct email, message, or proposal from the *Prospects* screen — or contacting a prospect through an Email Workflow — moves them from *New* to *Outreach*. Sending a Newsletter does not: prospects you reach only by Newsletter stay in the *New* stage.
{% endhint %}

## Message a prospect

{% hint style="warning" %}
**Important:** Your prospect must have Messaging enabled for them to appear in your messaging list.
{% endhint %}

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → **Prospects**.
2. Hover your cursor over the prospect to which you want to send a message, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FMLtRUwWz0pujlfmYWOgg%2FMoreVN.svg?alt=media\&token=03a3c355-a347-4207-baf7-c44fadf6d080) **\[More]** → **Message**.
3. Enter the message you'd like to send.
   * Optionally, you can ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8a8d53b8213cbc775f140da1793eae45e545aea1%2Fac7713ef448343c401b031417b972b0647df6d6717fca53b1ea458fe41eb4191.svg?alt=media) **\[Attach]** the following file types: CSV, PDF, JPEG, PNG, GIF.
   * impact.com scans all incoming and outgoing attachments for viruses.
4. Once you've composed your message and added your attachments, select **Send**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FZENfur9ggAefExZclMnl%2FScreenshot%202026-05-25%20at%2013.30.35.png?alt=media&amp;token=8b51a849-200c-4ae3-831b-497d65d9f101" alt="" width="563"><figcaption></figcaption></figure></div>

## Email a prospect

{% tabs %}
{% tab title="via Marketplace" %}

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → **Find Partners** → **Partner Marketplace**.
   * Alternatively, if you have a creator program, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → **Find Creators** → **Creator Marketplace**.
2. Select the **All Partners** tab.
   * Alternatively, select the **All Creators** tab.
3. Hover your cursor over the partner you want to email, then select the partner tile.
4. In the slide out that appears, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b851101b4b81a7445e5e35af29a59f1186248491%2F6cf6e4fefa0704c19e110aeb5933f03b5e42d94ec8f8cea0ea6bcc7c235923ce.svg?alt=media) **\[Email]**.
   * See the *Email details reference* below for more information on how to fill out the email.
5. Select **Send** when you're done.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FY8XtHTO38JEgLwB5U9vs%2FDS%20(567%20x%20352%20px).png?alt=media&amp;token=fc04f19c-ef0f-47de-9401-523536ecb912" alt="" width="425"><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="via Prospects screen" %}

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → **Prospects**.
2. Hover your cursor over the prospect you want to email, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FosNH1U2nUsQNG8gzjhan%2Fimage.png?alt=media\&token=f661029a-1ebb-4466-b76b-280d287d5374) **\[More]** → **Email**.
   * See the *Email details reference* below for more information on how to fill out the email.
3. Select **Send** when you're done.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F35IsaDSFDUYrahyIdFi2%2FScreenshot%202026-05-25%20at%2013.31.58.png?alt=media&amp;token=83a02d62-2fdb-493b-986d-45876c75d718" alt="" width="563"><figcaption></figcaption></figure></div>
{% endtab %}
{% endtabs %}

### Bulk email prospects

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → **Prospects**.
2. Hover your cursor over each prospect and select the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FwXho9QKP3e4iU4ZKUSJ5%2F167ebb8cc30303.svg?alt=media\&token=a046e9f0-63aa-46f6-8a35-f73973fd326c) **\[Checkbox]** next to each prospect that you want to include in the bulk email.
   * To email all prospects on the first page, select **Select All** at the top of the table. Manually select any additional prospects on the following pages.
3. Above the table, select **Email**.
   * See the *Email details reference* below for more information on what to include in the email.
4. Select **Send** when you're done.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FXuYqOu9bpLscULSXE54I%2FScreenshot%202026-05-25%20at%2013.33.11.png?alt=media&amp;token=2515f869-056d-48ef-9fb0-c3452f6a902f" alt="" width="563"><figcaption></figcaption></figure></div>

<details>

<summary>Email details reference</summary>

| Detail         | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| From name      | Who the email is from (e.g., your name).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Reply to email | <p>The "return address" of the email (e.g., your email address).</p><p><a href="/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/emails/connect-your-personal-email-to-your-impactcom-account.md">Connect your personal email to your impact.com account</a> to send emails to prospective partners directly from your email address.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Subject        | This will appear in the subject line of the email.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Content        | This will be the email's contents.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Special Tokens | <p>You can embed special tokens into the email content that will dynamically populate values:</p><p>• <code>{adcode\_\<adid>}</code> — Populates with the full ad listing of the specified <code>\<adid></code> value (e.g., <code>{adcode\_1122330}</code>).</p><p>• <code>{mpid}</code> — Populates with the ID value of the partner’s account (e.g., 98765).</p><p>• <code>{mpname}</code> — Company name.</p><p>• <code>{firstName}</code> — Populates with the first name of the partner (e.g., John).</p><p>• <code>{lastName}</code> — Populates with the last name of the partner (e.g., Doe).</p><p>• <code>{currentDay}</code> — Populates with the current date (e.g., January 19, 2038).</p><p>• <code>{currentTime}</code> — Populates with the full date in ISO format (e.g., 19-Jan-2038 03:14:08 UTC).</p><p>• <code>{currentMonthYear}</code> — Populates with the current month and year (e.g., January, 2038).</p> |

</details>


---

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