> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/creator-program/understanding-shared-credit-between-creator-and-performance-programs.md). # Understand Shared Credit Across Creator & Performance Programs When you run a Creator program alongside a Performance program, you might notice that a single sale sometimes credits more than one partner. This article explains why that happens, why it doesn't mean you're being charged twice for the same result, and how you stay in control of your program costs. ## Why a sale can credit more than one partner Customer journeys rarely involve a single touchpoint. A typical path to purchase looks like this: 1. A creator introduces a shopper to your brand and builds initial interest. 2. The shopper researches further, perhaps visiting a coupon or review site. 3. The shopper completes the purchase, sometimes after clicking a different link entirely. Under a last-click-only model, only the partner who gets the final click receives credit, even when an earlier touchpoint, like a creator's content, was what drove the shopper to consider your brand in the first place. That means the partners who create demand often go unrewarded, while partners who simply capture demand at the end get full credit. When your program is set up to recognize multiple touchpoints, the creator who built interest and the partner in your Performance program (Performance partner) who facilitated the final step can each receive credit for their part in the sale. This reflects what actually happened on the path to purchase, rather than crediting only the last link. ## Does this mean you pay twice for one sale? In some cases, yes: if both a creator and a Performance partner contributed to the same sale, you do pay commission to both. This is intentional, not an error or a system fault. And you're fully in control of what this costs you. The reasoning: a sale that only ever gets credited to the last click undercounts and undervalues the role creators play in driving discovery. Over time, creators who consistently see little or no credit for the demand they generate tend to disengage and post less, and your program loses the very thing that was generating that demand. Recognizing each partner's real contribution keeps your full funnel, top to bottom, working and motivated. So while it can mean paying two commissions on a single sale, it does not mean you're paying twice for the same thing. You're paying for two different things: the demand a creator created, and the conversion a Performance partner helped close. ## Stay in control of costs Recognizing multiple touchpoints doesn't mean giving up control of your spend. You set your own commission structure for each program, so you can manage your total cost per sale however fits your goals. For example, set a 10% commission for the Creator program and a 2% commission for the Performance program. If both partners earn credit, the combined commission is 12% of the order value. What changes is who gets recognized, not how much you're willing to spend overall. ## See how this works in practice In practice, sales where both a creator and a Performance partner are credited for the same conversion tend to be a smaller share of total volume than sales that involve only one partner. Most conversions still resolve to a single touchpoint. Shared credit applies specifically to the cases where more than one partner genuinely contributed. ## Key takeaways * Crediting more than one partner for a sale reflects that more than one partner contributed to it. It's not duplicate billing for a single action. * You control commission rates for each program independently, so your overall cost per sale stays within the limits you set. * Programs that recognize creators for the demand they generate tend to see better creator retention and engagement than programs that only reward the last click. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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