Product Boost Vendor Invoicing Explained

As a vendor on impact.com, you'll operate through a Retail Media program to connect with your retailers. You can approve their Product Boost campaigns to have your products spotlighted by their partners and confirm you'll fund boosted partner commissions. Since you'll be funding external campaigns rather than your own program partners, you'll want to understand impact.com's invoicing system for vendors, what costs are included, and where to find your invoices each month.

How vendor invoicing works

Here's a breakdown of how funds move from your account to the retailer's partner network.

1. Your retailer creates a Product Boost campaign and sends you a funding request.
2. The campaign remains in a Scheduled status until you approve the funding request. Doing so confirms you agree to pay for the campaign commissions.
3. The campaign switches to Active and runs until the end date passes, the retailer marks the campaign complete, or the budget is exhausted (depending on campaign settings).
4. Partners earn boosted commissions on conversions they drove for the selected product SKUs.
5. You receive a monthly invoice based on the campaign's locked conversions and any due platform fees.
6. You deposit funds into your impact.com account to cover the invoiced amount.
7. impact.com transfers the invoiced amount from your deposited funds to the retailer's account, where it's then distributed to partners.

What costs you cover

Your Retail Media program costs consist of two components:

• Campaign spend: The boosted partner commissions you cover for approved Product Boost campaigns.
• Platform fee: impact.com charges you a 5% fee on locked commission funds.

Note: The 5% vendor fee is waived during closed beta.

Where to find your invoices

impact.com generates separate invoices for each program cost you cover:

Campaign spend

To view invoices summarizing what you owe for campaign spend, check the following:

1. From the top navigation bar, select your balance → Documents → Partner Payments Invoices.

   • All of a given month's invoices are summarized in a Statement of Invoices (SOI).
2. Select the number in the Invoices column to open details of all invoices linked to a particular month.
3. Optionally, hover over an individual invoice to Download it in PDF form.

   • Individual invoices are generated per retailer, so if you fund campaigns for multiple retailers in a month, you'll receive a separate invoice from each.
   • You may also receive more than 1 invoice from the same retailer per month if the underlying transactions have different due dates.

Platform fees

Good to know

• Invoicing date can be adjusted: By default, your invoice for campaign spend is generated on the 2nd of the month, covering all campaign spend that locked during the previous calendar month. However, you can set a custom date through Custom GAAP Month settings.
• Actions are invoiced only when locked: You are only invoiced on locked partner-driven actions, not immediately when they occur. See Partner Payments Invoices Explained for Brands for more details on how invoices are calculated.
• Locked conversions are final: If a customer returns a product after the action has locked, the commission for that sale will still appear on your invoice. Customer returns won't retroactively reduce your invoiced amount.
• Retailers absorb late payment risk: If you don't fund your account in time, the retailer must still pay their partners in full. Your unpaid amount goes overdue to the retailer instead.