# Review Pending Referrals for Advocate

When you have turned on [Fraud Protection](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/protect-your-advocate-program/advocate-fraud-protection-explained) with the *Moderate* setting, your Advocate program will flag and place into a pending state any referrals with a medium fraud score. Pending referrals must be manually approved or denied.&#x20;

You can review and assess pending referrals from the referral feed or within individual participant profiles.

Referrals are only placed into a pending state after you turn on Fraud Protection for your Advocate account.

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-1183576591b45997efe4dc81a25024640591d02a%2F245137dc972a7a7f6165b59538fcdbac8fd5bd8fee4ba9f20c1a2982c5b58b57.svg?alt=media) **\[User profile] → Settings**.&#x20;
2. From the *Advocate Settings* section, select **Security**.
3. Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on] Automatic fraud detection**.

<details>

<summary>Review pending referrals in the referral feed</summary>

Your referral feed displays a list of all referrals and their statuses. You can filter the feed to see only pending referrals that need your review.

1. From the left navigation menu, select **\[Engage] → Reporting → Referral Feed**.
2. From the first ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]**, filter your *Referrals Feed* to **Pending Review**.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-ee3b8740b7c6064be935ae1901dc91f257fd74e6%2Fa7b14ceb8c68b0922435ac890b38a718681419e17fec346cd6d1e26033937ebf.png?alt=media" alt=""><figcaption></figcaption></figure></div>
3. Hover your cursor over the referral you want to review and select **Review** to open the review panel.
   * The review panel contains both participants’ information and a list of the reasons why the referral was flagged. You can decide whether you want to allow or deny it.
4. Select **Approve** or **Deny**.
5. Review the effects of this decision and select **Approve Referral** or **Deny Referral** to confirm your choice.

</details>

<details>

<summary>Review pending referrals on a participant’s profile</summary>

If you already know which participant has a pending referral, you can review it directly within their profile.

1. From the left navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Participants**.
2. In the search bar, type the name of the participant whose referrals you want to review.
3. Select their **name** to open their participant profile.
4. In the *Referrals* table on their profile, hover your cursor over the pending referral and select **Review**.
   * The review panel contains both participants’ information and a list of the reasons why the referral was flagged. You can decide whether you want to approve or deny it.
5. Select **Approve** or **Deny**.
6. Review the effects of this decision and select **Approve Referral** or **Deny Referral** to confirm your choice.

</details>

<details>

<summary>Reverse an automated approval or denial</summary>

Depending on your [Fraud Protection settings](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/protect-your-advocate-program/advocate-fraud-protection-explained), Advocate will automatically approve referrals with a low or medium fraud score and deny referrals with a high fraud score. You can reverse any automated decision manually if needed.

1. From the referral feed or the participant’s profile, find the automatically-processed referral that you want to reverse.
2. Hover your cursor over the referral and select **Review** to open the review panel.
3. Select **Approve Referral** or **Deny Referral**.
4. Review the effects of this decision and select **Approve Referral** or **Deny Referral** to confirm your choice.

</details>

#### Learn more

* [Design a Fraud-Proof Referral Program](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/protect-your-advocate-program/design-a-fraud-proof-referral-program)
* [Advocate Fraud Protection Explained](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/protect-your-advocate-program/advocate-fraud-protection-explained)
