# Filter & Manage Advocate Participants

You can filter participants, view a participant profile and performance statistics, and [add](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/manage-advocate-participants/add-an-individual-participant-reward-or-referral) or [import](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/manage-advocate-participants/import-advocate-participants-in-bulk) users.

#### View your participants

1. From the left navigation menu, select ![](https://impact-1.gitbook.io/docs/emvxfLrwrlacc4y3y02Y/~gitbook/image?url=https%3A%2F%2F4048883401-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMLlMoFBtKJa8ptd3zaw%252Fuploads%252Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%252Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg%3Falt%3Dmedia\&width=300\&dpr=3\&quality=100\&sign=71dd50ef\&sv=2) **\[Engage] → Participants**.
2. Search for or filter your participants using the filtering tools below *Participants*.
   * Refer to the [*Filter participants*](#section-idm4635334047860834208509935321) section for more information.
3. Select a **participant's name** to see more information about their profile.
4. View an overview of the participant stats.
   * Refer to the *Participants statistics table* for more information.
   * For additional insights into participant statistics, view [Reporting Overview](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/advocate-reporting-and-analytics/advocate-analytics-overview-explained).
5. In the upper-right corner of the screen, select **Refresh Participant Stats** to get the latest insights.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-a63186b0c2792baba181bf56d4fde3034d14069d%2F306bc2285ace9c8cc8b63224fb1a70d97f3924709bb3db8a1dcccfbd340a9162.png?alt=media" alt=""><figcaption></figcaption></figure></div>

<details>

<summary>Participants statistics table</summary>

| Column name         | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Name                | The participant's name.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Flags               | <p>Any flags for this participant, including <a href="../protect-your-advocate-program/security-features-for-referral-programs">fraud and security concerns</a> or <a href="../advocate-rewards/pay-with-cash/cash-payouts-for-advocate-explained">cash payout-related holds</a>.</p><p></p><p><strong>Note:</strong> If participants run into issues with payout holds or have questions about payments, they can reach out to the <a href="mailto:saasquatch-support@impact.com">impact.com support team</a> for assistance.</p> |
| Date Added          | The date on which this participant was created in impact.com.                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Traffic             | The total number of visitors that have clicked one of this participant's share links.                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Goals               | The total number of times a user achieved a program goal. Refer to [Advocate Program Rules Explained](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/getting-started-with-advocate/advocate-program-rules-explained) to learn more about goals.                                                                                                                                                                                                                                                 |
| Referrals           | The number of referrals started by a participant.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Converted Referrals | The number of referrals that have successfully signed up and then completed the referral process.                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Rewards             | The total number of [rewards](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/advocate-rewards/program-reward-options-explained) the user earned.                                                                                                                                                                                                                                                                                                                                                |

</details>

#### Filter participants

Filter participants by matching certain characteristics with a filter type and the preferred value.

Some filters can be created using [custom fields](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/manage-advocate-participants/custom-and-calculated-fields/custom-fields-for-advocate-explained) and appear in the filter drop-down menu.

1. On the *Participants* screen, next to the search box, select **Advanced filter** → **Add filter**
2. From the *Select filter* ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]**, choose your preferred filter, the filter type, and the result.
   * Refer to the *filter reference table* for more information.
3. Once you've specified the filter results from the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]**, your participants will filter accordingly.

   * Select **Add filter** to add more filters.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-93e1b23ae8751ea6e52687a9ff3934e11e96f8f4%2F82e7cfbd5207988891e9609cc62447a59a25393a4fba54a334d1e6bdd7f6aa95.png?alt=media" alt=""><figcaption></figcaption></figure></div>

<details>

<summary>Filter reference table</summary>

| Filter name          | Description                                                                                                                                                                                                                                                    | Filter type                                                                          |
| -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------ |
| Date Created         | The date on which a participant joined your Advocate program.                                                                                                                                                                                                  | <p>• after or on</p><p>• before</p><p>• within</p>                                   |
| Segments             | <p>Participant groups based on shared characteristics, e.g., age, gender, and location.</p><p>Learn more about <a href="manage-advocate-user-segments">user segmentation</a>.</p>                                                                              | <p>• is</p><p>• is all of</p><p>• is one of</p><p>• is not</p><p>• is not one of</p> |
| Locale               | The participant’s locale, used for [Internationalization](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/advocate-program-settings/translate-and-localize-your-advocate-program). The locale format is `language_COUNTRY` . | <p>• is</p><p>• is one of</p>                                                        |
| Country Code         | The participant’s locale, used for [Internationalization](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/advocate-program-settings/translate-and-localize-your-advocate-program). The user’s country code (e.g. CA).        | <p>• is</p><p>• is one of</p>                                                        |
| User ID              | The unique identifier provided for this participant.                                                                                                                                                                                                           | • is                                                                                 |
| Account ID           | The unique identifier of the account to which this participant belongs.                                                                                                                                                                                        | • is                                                                                 |
| Email                | The email address of the participant.                                                                                                                                                                                                                          | <p>• is</p><p>• exists</p>                                                           |
| First Name           | The participant’s first name.                                                                                                                                                                                                                                  | • is                                                                                 |
| Last Name            | The participant's last name.                                                                                                                                                                                                                                   | • is                                                                                 |
| Blocked              | All the blocked participants.                                                                                                                                                                                                                                  | • exists                                                                             |
| Fraud Flag           | Any participants linked to unauthorized activities. E.g., Blocked IP or Rate Limit.                                                                                                                                                                            | <p>• is one of</p><p>• is all of</p><p>• exists</p>                                  |
| Started Payout Setup | Participants who have begun setting up their tax form or banking information for [cash payouts](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/advocate-rewards/pay-with-cash/cash-payouts-for-advocate-explained).         | • exists                                                                             |

</details>
