> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/advocate-program/best-practices-for-referral-programs/convert-referrals-in-bulk-for-advocate.md).

# Convert Referrals in Bulk for Advocate

This guide shows how you can manually submit bulk conversions for referrals to an Advocate program.

{% stepper %}
{% step %}

#### Prepare your data

1. Create a file using the *file* *template* provided below.
2. Add your conversion data to the file using the *field reference* below.
3. Append any optional parameters you want to report as new columns in your file.
4. Save your file in .CSV format with an easily identifiable title and date (e.g., `2020-01-01_ConversionData.csv`).

**File template**

```
CampaignId,EventTypeId,CustomerEmail,CustomerId,OrderId,EventDate,Amount
XXXXX,XXXXX,bob@example.com,bob@example.com,12345-6,2026-02-17T18:43:39Z,188.29
XXXXX,XXXXX,friend@example.com,friend@example.com,12345-7,2026-02-17T18:43:39Z,215.53
```

**Field reference**

| `CustomerId`    | The email address of the referred user.                                                                                                                                                                                                                     |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `CustomerEmail` | The email address of the referred user.                                                                                                                                                                                                                     |
| `EventDate`     | The date the order was placed in ISO 8601 format (recommended), or add `NOW` to use the current date.                                                                                                                                                       |
| `OrderId`       | The unique order identifier.                                                                                                                                                                                                                                |
| `Amount`        | The order total.                                                                                                                                                                                                                                            |
| `EventTypeId`   | Your 5-digit event type ID.                                                                                                                                                                                                                                 |
| `CampaignId`    | <p>The 5-digit ID of the program where the event type was originally created.</p><ul><li>If the event type was created in your Performance program use the Performance program ID. The events will still make their way to your Advocate program.</li></ul> |
| {% endstep %}   |                                                                                                                                                                                                                                                             |

{% step %}

#### Submit your data file via email

1. In the top-right, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F210dEQa93qyQgoJDkieL%2FUser%20profile.svg?alt=media\&token=f84c5b17-fae4-4a30-990a-9de5e57a150b) **\[User profile] → Settings**.
2. Under the *Tracking* section, select [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml).
3. Hover over the event type, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FMLtRUwWz0pujlfmYWOgg%2FMoreVN.svg?alt=media\&token=03a3c355-a347-4207-baf7-c44fadf6d080) **\[More] → View / Edit**.
4. Select **Returns Processing**.
5. Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-590bdf4e1ffbcc1fe86ad456bebab6a28c64af1f%2Ffd6e4291628446bb1fe27a831f7874b256a28cc84833d72cce2e73b94641edb7.svg?alt=media) **Automate Returns Processing (advanced).**
6. Then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-590bdf4e1ffbcc1fe86ad456bebab6a28c64af1f%2Ffd6e4291628446bb1fe27a831f7874b256a28cc84833d72cce2e73b94641edb7.svg?alt=media) **Email file to system SMTP server** and copy your unique email address.
7. Using any email client, send an email to the unique address with your event data file as an attachment.
   * Only include the unique email address in the `To:` field. If you need to send this file to others, include them in the `CC:` line.
   * You can leave the subject field and message body blank.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Ffw4HePESd5EHVAP8pytj%2FScreenshot%202026-02-25%20at%2011.21.43%E2%80%AFAM.png?alt=media&amp;token=4730bd36-0af8-44e9-b092-5e7a78b192d5" alt=""><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


---

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