> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/self-serve-requests-overview.md).

# Self-Serve Requests Overview

impact.com lets you submit self-serve requests via step-by-step checklists to add new features or add-ons to your account without contacting support.

The checklist helps you define what you want to add and how it should be configured, so everything is set up correctly. Provide as much detail as possible in the checklist, so that our team has all the necessary information to support if needed.

You can submit requests for:

* [**New event types**](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/create-a-new-event-type)**:** Create, configure, and test a new tracking [event type](/brand/what-would-you-like-to-learn-about/platform-features/event-types/event-types-explained.md) from start to finish.
* [**New programs**](/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/request-a-new-program.md)**:** Provide setup details to request a new [program](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/program-settings/create-a-program-and-add-users#program-types-reference) for your impact.com account.


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