> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/pt-br/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/set-your-business-hours-and-away-message.md).

# Defina seu horário comercial e mensagem de ausência

Você pode definir o horário comercial de mensagens no app e uma mensagem de ausência. Ao fazer isso, qualquer usuário que enviar mensagem fora do seu horário comercial receberá automaticamente uma mensagem de ausência. Você também pode querer aprender como [filtrar mensagens de parceiros de alto valor](/brand/pt-br/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/filter-messages-from-high-value-partners.md).

#### Defina seu horário comercial e mensagem de ausência

1. Na barra de navegação superior, selecione ![](https://526234278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F210dEQa93qyQgoJDkieL%2FUser%20profile.svg?alt=media\&token=f84c5b17-fae4-4a30-990a-9de5e57a150b) **\[Perfil do usuário]** → **Configurações**
2. À direita, em *Geral*, selecione **Mensagens**.
3. À direita da página, ![](https://526234278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FiZjM1xY8o3v1iR3Zaysd%2FToggle.svg?alt=media\&token=b1550d48-bba9-4e81-8604-bc12370c5caa) **\[Ativar]** para especificar seu *Horário Comercial*.
4. Selecione seu fuso horário e horário comercial no formulário.
5. Digite sua mensagem de ausência na **Mensagem de Ausência** área de texto.
6. Selecione **Salvar** na parte inferior da página para salvar suas configurações.

   <div data-with-frame="true"><figure><img src="https://526234278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLRBLu2eeLWBGJwBJ83ru%2FScreenshot%202026-04-23%20at%2017.40.57.png?alt=media&amp;token=a23ef03e-8030-4178-844b-0cdecc74f712" alt=""><figcaption></figcaption></figure></div>


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