> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/pt-br/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/set-your-business-hours-and-away-message.md).

# Defina seu horário comercial e mensagem de ausência

Você pode definir o horário comercial e uma mensagem de ausência nas mensagens no app. Quando fizer isso, qualquer usuário que enviar uma mensagem fora do seu horário comercial receberá automaticamente uma mensagem de ausência. Talvez você também queira aprender como [filtrar mensagens de parceiros de alto valor](/brand/pt-br/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/filter-messages-from-high-value-partners.md).

#### Defina seu horário comercial e mensagem de ausência

1. Na barra de navegação superior, selecione ![](/files/24b09e08af742531bcfb4e5dc0f1976c6026280a) **\[Perfil do usuário]** → **Configurações**
2. À direita, embaixo de *seção Geral*, selecione **Mensagens**.
3. À direita da página, ![](/files/56148a29d7f42673dde9884eb52356c45eca06c3) **\[Ativar]** para especificar seu *Horário comercial*.
4. Selecione seu fuso horário e horário comercial no formulário.
5. Digite sua mensagem de ausência na **Mensagem de ausência** área de texto.
6. Selecione **Salvar** na parte inferior da página para salvar suas configurações.

   <div data-with-frame="true"><figure><img src="/files/d7e0ac89df97c644e76a5b06ad8b64568afb0279" alt=""><figcaption></figcaption></figure></div>


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