> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/ja/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/why-has-my-account-been-suspended.md).

# なぜアカウントが停止されたのですか？

impact.com は、impact.com の料金支払いまたはパートナーへの支払いのいずれかで 40 日を超えて延滞しているブランドアカウントを自動的に停止します。

## 停止が意味すること

* impact.com プラットフォームへのアクセスは制限されます。ログイン、 [サポートに問い合わせる](https://app.impact.com/support/portal.ihtml?createTicket=true)、および [資金口座に資金を入金すること](/brand/ja/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account.md).
* 追跡、差し戻し、サブスクリプション、FTP などのアカウント操作は、アカウントが停止されている間も引き続き機能します。

## アカウントへの完全なアクセスを回復する方法

* [入金する](/brand/ja/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account.md) 延滞残高全額をカバーできるだけの金額を、あなたの impact.com アカウントに
* 支払いが資金口座に反映され次第、プラットフォームへのアクセスは自動的に復元されます。

## 支払いを長期間行わない場合の結果

* さらに支払いが遅れると、アカウントが債権回収に回される可能性があります。
* アカウントが停止されるリスクがあります。


---

# Agent Instructions
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