> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/it/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/self-serve-requests-overview.md).

# Panoramica delle richieste self-service

impact.com ti consente di inviare richieste self-service tramite checklist passo dopo passo per aggiungere nuove funzionalità o componenti aggiuntivi al tuo account senza contattare l'assistenza.

La checklist ti aiuta a definire cosa vuoi aggiungere e come deve essere configurato, così che tutto venga impostato correttamente. Fornisci quanti più dettagli possibili nella checklist, in modo che il nostro team disponga di tutte le informazioni necessarie per fornire supporto, se richiesto.

Puoi inviare richieste per:

* [**Nuovi tipi di evento**](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/create-a-new-event-type)**:** Crea, configura e testa un nuovo tracciamento [tipo di evento](/brand/it/what-would-you-like-to-learn-about/platform-features/event-types/event-types-explained.md) dall'inizio alla fine.
* [**Nuovi programmi**](/brand/it/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/request-a-new-program.md)**:** Fornisci i dettagli di configurazione per richiedere un nuovo [programma](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/program-settings/create-a-program-and-add-users#program-types-reference) per il tuo account impact.com.


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