> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/fr/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/set-your-business-hours-and-away-message.md).

# Définir vos horaires d'ouverture et votre message d'absence

Vous pouvez définir des horaires d'ouverture et un message d'absence pour la messagerie intégrée à l'application. Lorsque vous le faites, tout utilisateur qui vous envoie un message en dehors de vos horaires d'ouverture recevra automatiquement un message d'absence. Vous pouvez également apprendre à [filtrer les messages des partenaires à forte valeur](/brand/fr/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/filter-messages-from-high-value-partners.md).

#### Définissez vos horaires d'ouverture et votre message d'absence

1. Dans la barre de navigation supérieure, sélectionnez ![](https://57104473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F210dEQa93qyQgoJDkieL%2FUser%20profile.svg?alt=media\&token=f84c5b17-fae4-4a30-990a-9de5e57a150b) **\[Profil utilisateur]** → **Paramètres**
2. À droite, sous *Général*, sélectionnez **messagerie**.
3. À droite de la page, ![](https://57104473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FiZjM1xY8o3v1iR3Zaysd%2FToggle.svg?alt=media\&token=b1550d48-bba9-4e81-8604-bc12370c5caa) **\[Activer]** pour spécifier vos *Horaires d'ouverture*.
4. Sélectionnez votre fuseau horaire et vos horaires d'ouverture dans le formulaire.
5. Saisissez votre message d'absence dans la **Message d'absence** zone de texte.
6. Sélectionnez **Enregistrer** en bas de la page pour enregistrer vos paramètres.

   <div data-with-frame="true"><figure><img src="https://57104473-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLRBLu2eeLWBGJwBJ83ru%2FScreenshot%202026-04-23%20at%2017.40.57.png?alt=media&amp;token=a23ef03e-8030-4178-844b-0cdecc74f712" alt=""><figcaption></figcaption></figure></div>


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