> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/fr/what-would-you-like-to-learn-about/advocate-program/introduction-welcome-to-advocate/step-3-manage-your-advocate-participant-experiences.md).

# Étape 3 : Gérez les expériences de vos participants Advocate

Ensuite, il s’agira de personnaliser votre [expérience des participants](https://help.impact.com/en/support/solutions/articles/155000000716). Vous pouvez envoyer des e-mails transactionnels à vos ambassadeurs clients et à toute personne qu’ils recommandent. Votre programme est initialement configuré avec des versions par défaut des e-mails du programme, mais nous recommandons [d’adapter vos e-mails de programme](https://help.impact.com/en/support/solutions/articles/155000000315) afin de garantir que les informations soient pertinentes pour votre programme et votre produit, et de créer une impression plus personnalisée.

Vient ensuite la personnalisation de vos [widgets du programme](https://help.impact.com/en/support/solutions/folders/155000000144) ou [microsites](https://help.impact.com/en/support/solutions/folders/155000000146). Un widget de programme ou un microsite est le principal moyen pour vos participants d’accéder à votre programme de parrainage et de l’utiliser. Les widgets et microsites sont des renforcements de marque du message de votre programme de parrainage et offrent à vos ambassadeurs clients un point de départ pour effectuer des recommandations.


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