> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/fr/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/self-serve-requests-overview.md).

# Vue d'ensemble des demandes en libre-service

impact.com vous permet de soumettre des demandes en libre-service via des listes de contrôle étape par étape pour ajouter de nouvelles fonctionnalités ou des modules complémentaires à votre compte sans contacter l’assistance.

La liste de contrôle vous aide à définir ce que vous souhaitez ajouter et comment cela doit être configuré, afin que tout soit correctement mis en place. Fournissez autant de détails que possible dans la liste de contrôle, afin que notre équipe dispose de toutes les informations nécessaires pour vous accompagner si besoin.

Vous pouvez soumettre des demandes pour :

* [**Nouveaux types d’événements**](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/create-a-new-event-type)**:** Créez, configurez et testez un nouveau suivi [type d’événement](/brand/fr/what-would-you-like-to-learn-about/platform-features/event-types/event-types-explained.md) du début à la fin.
* [**Nouveaux programmes**](/brand/fr/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/request-a-new-program.md)**:** Fournissez les détails de configuration pour demander un nouveau [programme](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/program-settings/create-a-program-and-add-users#program-types-reference) pour votre compte impact.com.


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