# Descripción general de las solicitudes de autoservicio

impact.com te permite enviar solicitudes de autoservicio mediante listas de verificación paso a paso para agregar nuevas funciones o complementos a tu cuenta sin contactar con el soporte.

La lista de verificación te ayuda a definir qué deseas agregar y cómo debe configurarse, para que todo quede configurado correctamente. Proporciona tantos detalles como sea posible en la lista de verificación, para que nuestro equipo tenga toda la información necesaria para brindar soporte si es necesario.

Puedes enviar solicitudes para:

* [**Nuevos tipos de eventos**](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/create-a-new-event-type)**:** Crear, configurar y probar un nuevo seguimiento [tipo de evento](/brand/es/what-would-you-like-to-learn-about/platform-features/event-types/event-types-explained.md) de principio a fin.
* [**Nuevos programas**](/brand/es/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/request-a-new-program.md)**:** Proporciona detalles de configuración para solicitar un nuevo [programa](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/program-settings/create-a-program-and-add-users#program-types-reference) para tu cuenta de impact.com.


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