> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/de/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/self-serve-requests-overview.md).

# Überblick über Self-Service-Anfragen

impact.com ermöglicht es Ihnen, Self-Service-Anfragen über schrittweise Checklisten einzureichen, um neue Funktionen oder Add-ons zu Ihrem Konto hinzuzufügen, ohne den Support zu kontaktieren.

Die Checkliste hilft Ihnen dabei, festzulegen, was Sie hinzufügen möchten und wie es konfiguriert werden soll, damit alles korrekt eingerichtet ist. Geben Sie in der Checkliste so viele Details wie möglich an, damit unser Team bei Bedarf alle erforderlichen Informationen zur Unterstützung hat.

Sie können Anfragen einreichen für:

* [**Neue Ereignistypen**](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/create-a-new-event-type)**:** Ein neues Tracking erstellen, konfigurieren und testen [Ereignistyp](/brand/de/what-would-you-like-to-learn-about/platform-features/event-types/event-types-explained.md) von Anfang bis Ende.
* [**Neue Programme**](/brand/de/what-would-you-like-to-learn-about/account-administration/account-settings/self-serve-requests/request-a-new-program.md)**:** Geben Sie Einrichtungsdetails an, um ein neues [Programm](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/program-settings/program-management/create-a-program-and-add-users#program-types-reference) für Ihr impact.com-Konto anzufordern.


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