Manage API Access Tokens as an Agency

In this article we'll cover where you can find and how you can manage your API access tokens. Account users with the Account Administrators or Implementation Specialist roles can enable impact.com API access and view API access tokens. Read some tips on how to keep your access tokens secure.

Note: Visit impact.com's Integrations Portal to view API reference documentation, integration guides, and more.

Manage access tokens

1. From the left navigation menu, select [Menu] → Settings.
2. In the Account column, navigate to Technical, then select Platform REST Web Services.
3. Use the filters to find the access tokens you'd like to manage. See the filter reference below.
4. Manage an access token by selecting the [More] icon on the token's card, then select an option from the drop-down menu. See the Menu reference below for more information about the available management options.
5. Create a new token by selecting Create Access Token at the top-right of the page.
6. You can edit a token by selecting the token's card.

Filter reference

Filter	Description
Search by Name	Enter all or part of the names of the tokens you would like to view.
Created On	Select whether you'd like to view tokens created in the Last 7 days, Last 30 days, or More than 30 days.
State	Select the state of the tokens you'd like to view, either Enabled or Disabled.
Clear All	Select Clear All if you need to reset the search filters.

Menu reference

Menu Item	Description
Duplicate	Create a copy of the token with the same access rights and settings.
Reset	Reset the token. A new API token will be generated, and the auth token value will change. Be sure to add the new auth token value to any existing integrations, because the previous auth token value will no longer pass authorisation checks.
Upgrade Version	Update the API version that the token is compatible with.
Disable	Disable the token so it cannot be used for authentication.
Delete	Remove the token completely.