# Manage Brands as an Agency Utilize impact.com's in-app Customer Relationship Management tools to help manage your relationship with brands. Within the *Advertiser* tab, you can perform actions like assign agency account managers to a brand, view all brand's programs, and more. #### Log into a brand's account as an agency member You can log into a brand's account if you need to make any updates. Any logins you perform will appear on the Brand Admin report "Log In History." 1. From the left navigation menu, select **Advertisers**. 2. Use the filters at the top of your screen to refine your view of brands. 3. Under *Login*, select **Login** next to the brand to which you want to make changes. #### View a brand's programs Some brands can have more than one program that partners can sign up to. As an agency, you can view all programs a brand offers on impact.com. 1. From the left navigation menu, select **Advertisers**. 2. Under *Actions*, select ![](https://1033662419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FokTNfAIjBtFchXJ9pC2q%2Fuploads%2Fgit-blob-df93ac0f80fc5cece7983980a5ce3fbcf19aabce%2F3ef9d737089bc07dbb7e4fd41a97edfbaec261e4f55ab3a1666f3daf957f69c3.svg?alt=media) **\[Drop-down menu]** → **View Campaigns**. 3. From here, you can email this listing report or download the report using the buttons in the top-right corner of your screen. #### Manage a brand's account information You can also update a brand's account information, like their website URL. 1. From the left navigation menu, select **Advertisers**. 2. Under *Actions*, select ![](https://1033662419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FokTNfAIjBtFchXJ9pC2q%2Fuploads%2Fgit-blob-df93ac0f80fc5cece7983980a5ce3fbcf19aabce%2F3ef9d737089bc07dbb7e4fd41a97edfbaec261e4f55ab3a1666f3daf957f69c3.svg?alt=media) **\[Drop-down menu]** → **Manage Account Info**. 3. Update the brand's account information. * View the brand help article on [contact information](https://app.gitbook.com/s/wMLlMoFBtKJa8ptd3zaw/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/manage-your-account-information-as-a-brand). Not all fields present in this article will be available to update for agencies. 4. Select **Next**. 5. Assign an account owner to the brand. * See the *Assign an account owner to a brand* section below to learn more. 6. Select **Save & Go to Advertiser Listing**. #### Assign an account owner to a brand If you want someone on your team to be the primary point of contact for a brand, assign them to be the brand's *account owner*. 1. From the left navigation menu, select **Advertisers**. 2. Under *Actions*, select ![](https://1033662419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FokTNfAIjBtFchXJ9pC2q%2Fuploads%2Fgit-blob-df93ac0f80fc5cece7983980a5ce3fbcf19aabce%2F3ef9d737089bc07dbb7e4fd41a97edfbaec261e4f55ab3a1666f3daf957f69c3.svg?alt=media) **\[Drop-down menu]** → **Management Options**. 3. Assign an **Account Owner** from the drop-down menu. 4. Select which **Financial Setup** you want for this brand. * See the *Financial setup reference* below for more information on your options. 5. Select **Save & Go to Advertiser Listing**.
Financial setup reference | | | | ------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Setup Choice** | **Description** | | Do not set up any financial relationship | Your agency will not have any financial control over [impact.com Fees](https://app.gitbook.com/s/wMLlMoFBtKJa8ptd3zaw/what-would-you-like-to-learn-about/platform-features/finance/your-subscription/impactcom-fees-explained-for-brands) and [Partner Payouts](https://app.gitbook.com/s/wMLlMoFBtKJa8ptd3zaw/what-would-you-like-to-learn-about/platform-features/finance/finance-explained-for-brands) for this brand. | | Bill advertiser through impact.com | All of your agency's fees for this brand will appear as Client Costs on the brand's [Statement of Invoices](https://app.gitbook.com/s/wMLlMoFBtKJa8ptd3zaw/what-would-you-like-to-learn-about/platform-features/finance/finance-explained-for-brands) (SOI). | | Fund this account through my agency account | Your agency will be responsible for paying this brand's impact.com Fees and Partner Payouts. |
#### Brand relationships In the case where you have a relationship with a brand that is no longer active, you can remove those relationships from your agency console. 1. In the left navigation menu, select **Advertisers**. 2. Find the brand you no longer have an active relationship with. 3. In the *Actions* column, select ![](https://1033662419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FokTNfAIjBtFchXJ9pC2q%2Fuploads%2Fgit-blob-df93ac0f80fc5cece7983980a5ce3fbcf19aabce%2F3ef9d737089bc07dbb7e4fd41a97edfbaec261e4f55ab3a1666f3daf957f69c3.svg?alt=media) **\[Drop-down menu]** → **Remove Relationship**. 4. The brand will then be removed from the list once you select **Yes, I understand** from the validation pop-up.