> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/agency/es/what-would-you-like-to-learn-about/brand-and-partner-management/resolve-the-access-denied-error-as-an-agency.md).

# Resolver el error “Acceso denegado” como agencia

Si eres una agencia y te has suscrito a los correos electrónicos semanales de merchandising de impact.com, puede que te encuentres con un error de Acceso Denegado cuando seleccionas un enlace a una lista seleccionada por un editor. Esto sucede porque estas listas solo son accesibles para cuentas de marca.

Hay una solución rápida: inicia sesión en una de tus cuentas de marca antes de hacer clic en el enlace. Esta breve guía te mostrará cómo.

1. Inicia sesión en tu consola de agencia en impact.com.
2. Desde el menú de navegación izquierdo, selecciona ![](/files/f9e4e0746f6e17e5bb3f0113542424a8a43e6150) **\[Agency] → Advertisers**.
3. Selecciona **Iniciar sesión** para ingresar como una de tus marcas gestionadas.

Serás redirigido a la vista de marca de la plataforma impact.com. Desde aquí, puedes volver al correo electrónico y seleccionar el enlace nuevamente para ver la lista en el Marketplace.


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